Word Freezing when Closing – Microsoft Community – Discussion Info

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I recently renewed my Office subscription after letting it lapse for a few months. It has only been two days but I can’t get Microsoft Word to function properly – it will open a new document but trying to save a new document results in the program freezing, forcing me to force quit it using Task Manager. Similarly when trying to open an existing document, the screen will show ‘processing’ but even after leaving the program for an hour, the document was still ‘processing’ but would not open.

Additionally clicking on any part of the window while Word is ‘processing’ results in the entire program freezing and needing to be force quit. The only fix seems to be to restart my computer; I’ve done this twice now and Word functions without issue immediately after restart but I need a more practical solution because I can’t be restarting my computer every time I want to open a Word document.

Was this reply helpful? Yes No. Sorry this didn’t help. Thank you very much for the reply but even after going through all your steps, I’m still experiencing the same issues.

I am wondering if this has to do with a larger Windows issue as in all my folders documents, pictures, etc the saved files are showing up with generic default icons which they also did after my OneDrive account was frozen when I did not renew my Microsoft subscription. See the KnowledgeBase article «How to troubleshoot problems that occur when you start or use Word» at:. If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:.

Then, after re-starting your computer, reinstall Office by logging into www. Choose where you want to search below Search Search the Community. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit.

Kind Regards, Engr. Jamshed Muhammad. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

Vijay A. Verma Volunteer Moderator. Try following one by one and see after every step whether it resolves the issue- 1. Sometimes, add-ins can cause problems. To determine, if add-in is a problem start your application in safe mode and see if problem has gone away. If yes, then start application normally and disable add-ins one by one and start application again every time you disable an add-in to determine the culprit add-in. Try repairing your office installation Quick repair is good enough.

Try repairing your Office installation. Login to Windows with a new user profile and see if problem is resolved. Sometimes, this is caused due to application not being able to access the default printer. If this is the problem, then you will need to update your printer driver for default printer. See if you have any of them installed. Close them one by one and see whether it helps. In reply to Vijay A. Verma’s post on January 7, In reply to KateMacRae’s post on January 7, This site in other languages x.



– how to stop the lag/freezing in word – Microsoft Community

Most often, a damaged standard Word template results in Microsoft Word freezing. And this is only the beginning since usually, in this case, it ends with the. Fix 4. Run Word in Safe Mode, Press Windows + R keys, type: word /safe, and hit Enter. Check if you can open the Word application Full steps. Exit all Office programs. Type regedit in the Search box (in Windows 10, Windows , or Windows 8) or in the Start Search box on the Start menu.


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